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Beyond Ocean Tourism – Travel CRM, ERP & AI-Powered Operations Automation

Developed a customized CRM and ERP system for Beyond Ocean Tourism, an India- and Dubai-focused travel services provider offering visa assistance, holiday packages, desert safaris, cruises, and corporate travel.

Beyond Ocean Tourism – Travel CRM, ERP & AI-Powered Operations Automation Hero Showcase
Beyond Ocean Tourism, India & Dubai Travel Services Provider•Custom Software Development, CRM Development, ERP Development, Travel Management System, AI Integration, WhatsApp Business API Integration, PDF Automation, Workflow Automation, Accommodation Management•Live Video Demo

ManagingmultipletravelservicesthroughExcelspreadsheetsandmanualcoordinationmadeitdifficulttotrackcustomerenquiries,bookings,accommodationarrangements,tourschedules,anddailyoperationalactivities.Thebusinessneededacentralizedsystemtoimproveteamcoordination,automatedocumentation,andkeepoperationsupdatedwithoutrepetitivemanualfollow-ups.

Services
Centralized Travel CRM Platform
Multi-Category Operations ERP
AI Accommodation Recommendation Engine
Automated PDF Itinerary & Voucher Compiler
Industries
Travel & Tourism, Hospitality, Visa & Immigration Services, Corporate Travel, Destination Management
Challenge
Managing multiple travel services through Excel spreadsheets and manual coordination made it difficult to track customer enquiries, bookings, accommodation arrangements, tour schedules, and daily operational activities. The business needed a centralized system to improve team coordination, automate documentation, and keep operations updated without repetitive manual follow-ups.
What we did
Steigern Tech developed a centralized, custom-built CRM and ERP platform tailored to Beyond Ocean Tourism's multi-category business operations. The platform connects customer leads, visa status tracking, holiday package construction, AI accommodation planning, automated PDF voucher generation, and real-time WhatsApp Business communications.
Recognition
  • •Replaced spreadsheet-based operations with a centralized CRM and ERP solution.
  • •AI-powered accommodation recommendations and planning assistance.
  • •Automated tour guide PDF and itinerary generation.
  • •Official WhatsApp integration for morning and evening activity notifications.
  • •Centralized customer enquiry and booking management.
  • •Reduced manual operational coordination through automated workflows.
Crew
Steigern Tech Travel & Hospitality Pod, Senior Full-Stack Engineers, Enterprise Workflow Automation Architects, WhatsApp Cloud API Integration Specialists, Quality Assurance Engineers
Technologies
React.jsTailwind CSSModern TypeScriptResponsive Travel PortalNode.jsExpressSecure REST APIsPostgreSQL Database
LIVE MOTION & SYSTEM INTERACTION

Application Walkthrough & Interaction Flow

Beyond Ocean Tourism – Travel CRM, ERP & AI-Powered Operations Automation Showcase Screen 1
Beyond Ocean Tourism – Travel CRM, ERP & AI-Powered Operations Automation Showcase Screen 2
Beyond Ocean Tourism – Travel CRM, ERP & AI-Powered Operations Automation Showcase Screen 3
Beyond Ocean Tourism – Travel CRM, ERP & AI-Powered Operations Automation Showcase Screen 4
Beyond Ocean Tourism – Travel CRM, ERP & AI-Powered Operations Automation Showcase Screen 5
Beyond Ocean Tourism – Travel CRM, ERP & AI-Powered Operations Automation Showcase Screen 6

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