digital signature app privacy policy

Effective Date: 28-01-2025

Last Updated: 28-01-2025

Digital Signature app (“we,” “our,” or “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our digital signature application (“App”). Please read this policy carefully to understand how we handle your personal data.

1. Information We Collect

We collect the following types of information:

1.1. Personal Information

When you use our App, we may collect the following:

Name, email address, phone number, or other contact details.
Account credentials (e.g., username, password, or authentication data).

1.2. Document Information

Documents uploaded for signing, their metadata, and any signatures or annotations applied to them.

1.3. Usage Data

Information about how you use the App, such as:
- Features accessed.
- Interaction patterns and preferences.

1.4. Device and Technical Information

Device information (e.g., device type, operating system, IP address).
Browser type and settings.
Log files and error reports.

2. How We Use Your Information

We use the information we collect for the following purposes:

To provide and improve our digital signature services.
To securely process, store, and manage documents for signature.
To verify user identities and maintain account security.
To comply with legal obligations, including regulatory requirements for electronic signatures.
To respond to your inquiries or provide technical support.
To monitor App performance and detect fraud or misuse.

3. How We Share Your Information

We do not sell your personal information to third parties. However, we may share your information in the following cases:

3.1. With Your Consent

We may share your information with others when you explicitly provide consent (e.g., sharing signed documents with other parties).

3.2. Service Providers

We may share information with trusted service providers who perform essential services, such as:
- Cloud storage and hosting.
- Customer support and email communication.
- Payment processing (if applicable).

3.3. Legal Compliance

We may disclose information as required by law or to protect our legal rights:
- To comply with a court order, subpoena, or regulatory requirements.
- To investigate or address illegal activity, suspected fraud, or security breaches.

4. Data Storage and Security

We implement robust technical and organizational measures to protect your data, including:

End-to-end encryption for documents and communications.
Secure storage on trusted cloud platforms.
Access control policies to restrict data access to authorized personnel only.

However, no method of transmission or storage is completely secure. While we strive to protect your data, we cannot guarantee absolute security.

5. Retention of Your Data

We retain your data only for as long as necessary to fulfill the purposes outlined in this policy or to comply with legal obligations. Documents uploaded for signature may be deleted after a specified time unless required for ongoing services or regulatory compliance.

6. Your Rights

You have the following rights regarding your personal data:

Access and Correction: Request access to or correction of your personal information.
Deletion: Request deletion of your data (subject to legal requirements).
Portability: Request a copy of your data in a machine-readable format.
Withdraw Consent: Revoke your consent to data collection (where applicable).

To exercise these rights, contact us at [email protected]

7. Children’s Privacy

Our App is not intended for use by individuals under the age of 18. We do not knowingly collect personal information from minors. If we discover that we have inadvertently collected information from a minor, we will delete it promptly.

8. Third-Party Links

Our App may contain links to third-party websites or services. We are not responsible for the privacy practices or content of these third-party services. We recommend reviewing their privacy policies.

9. Updates to This Policy

We may update this Privacy Policy from time to time. Changes will be effective upon posting the updated policy within the App. We encourage you to review this policy periodically.